What are Adidas Cases payment methods?
Adidas Cases accepts VISA, Mastercard, American Express, Discover Card, Maestro, and PayPal.
Does Adidas Cases ships Worldwide?
Yes, Adidas Cases ships Worldwide.
What is your return and exchange policy?
You have the right to return one or several products for a refund within 14 days after receiving your order. The product should be in the same condition as when it was received. The product shall also be in their original containers with labels intact and protective stickers. Products purchased directly from our website have to be returned to our warehouse for a substitution to be made. The products can’t be exchanged at a retailer. A product can only be replaced with another product of equal or lesser amount. If you want to change to a product at a higher price, we ask you to return the initial order for a refund and place a separate order with the desired product. Please note that you need to pay the return cost when returning your order. If you wish to make an exchange, please state the product you wish to exchange to on the delivery note and we will send you the replacement as soon as we receive the return. Please note that we always refund you the amount that was paid for each product upon return. For instance, if you have bought a product with a discount code, they will refund you the amount you have paid.
When will my order be shipped?
Their warehouse will process your order as fast as possible. They will send your order on the following business day, assuming the item you have ordered is available in stock. You will receive an email with shipping confirmation once your parcel has left their warehouse.
How long is the warranty and how much it covers?
The warranty is valid for a period of twelve months from the date of purchase. The products are manufactured to meet their high-quality standards. In addition, the products are also covered by their warranty against any manufacturing defects. It covers fitting, stitching, and adhesives. To submit a complaint, please send an email to support@adidascases.com.
Can I adjust my order?
Their goal is to send all orders as quickly as possible. Usually, an order is being handled as early as 15 minutes after the order has been placed. Therefore, it’s infrequently that they have the possibility to adjust your order. If you want to adjust your order, please send them an email, with the following information:
* Order number or the email address that you used when you placed your order.
* What you wish to change in your order.