What is the payment method?
Adorama accepts VISA, Mastercard, American Express, and Discover Card.
How do I cancel an order?
You can cancel your order provided if it hasn’t yet entered the shipping process by calling our customer service dept at 800-815-0702 or contact us by filling out their online contact form. If the item has entered the shipping process, it cannot be cancelled. However, you can return the item for a refund. See Return Policy. Note: TV’s or any other item shipped by truck can only be cancelled prior to shipment. Once shipped and en route, the order cannot be cancelled. If the delivery is refused, the shipping and handling charges for both ways will be deducted from the credit, and at their discretion, a restocking fee might also be deducted.
What is the return policy?
Adorama believes that in order to have the best possible online shopping experience, their customers should be 100% satisfied with their purchase. So, if you’re not happy with your purchase for any reason, just go through their easy self-service return process.
Do you ship to P.O. boxes or military APO/FPO addresses?
Shipments can be sent to both P.O. boxes and military APO/FPO addresses. Note: Please allow 6-8 weeks for orders shipped to military APO/FPO addresses for them to be delivered.
Is every item available for pick up?
No, some items are only available for shipping or delivery.