What payment methods do you accept?
airtkt accepts VISA, Mastercard, Discover Card and American Express.
Why did the fare change I tried to book my flight?
Airlines may change fares at any time without notice based on demand, the amount of time it took you to search and purchase the ticket, the airline may have changed the fare or the class of service may have sold out. Airlines have the right to do that at any time. They monitor the fares closely and make every effort to keep the fares displayed on their site as current as possible.
I am not able to select the date of my travel, why?
Their Calendar works with your system’s date, it may be possible that your system date has not been correctly configured; please check to see if that is the case or Click here for help. Their calendar uses JavaScript, which may have been disabled on your browser, in order to enable JavaScript on your browser. For further questions, please call them at 1-888-247-1314 or 1-213-955-9695 during their business hours and they will be glad to assist you.
Will I receive an electronic ticket?
YES, upon successful completion of your booking, you will provide you with a booking ID which could be used for future references. Within 1-5 hours of your booking, they process your booking and issue the ticket. airtkt will send you an e-mail consisting of your E-ticket and itinerary, which you can print and use to check-in at the airport.
Why was I charged more than quoted?
airtkt offers certain promotional fare where they offer a special extra discount. In such cases, your debit or credit card may be billed upfront for regular price and they will settle remaining balance discount by doing cashback on the card used by you to make this purchase. So after receiving this cashback, you will be paying the same as quoted. You will see the cashback amount with the breakdown of the charges on your E-ticket. Depending on the card type and the settlement policy of your card company, such cashback typically takes 2-7 working days to reflect on your account.
I did not request a refund, why am I being sent an email stating that I have received one?
airtkt offers certain promotional fare where they offer a special extra discount. In such cases, your debit or credit card may be billed upfront for regular price and they will settle and refund the remaining balance discount by doing cash back on the card used by you to make this purchase.
