What are the alpharooms.com payment methods?
alpharooms.com accepts all of the major Credit/Debit Cards.
Do you provide any emergency support during my holiday?
If you have a problem during your holiday please refer to your voucher for the appropriate steps to follow.
I haven’t had any tickets from the airline. Do I need them?
You should receive a Booking Confirmation email but may not be issued with tickets.
How do I pay in instalments?
You will make an initial deposit payment at the point you confirm your order. You can then make as many instalment payments as you choose to. If you have an outstanding balance at the point the final balance is due we will attempt to auto collect the balance using the original card details.
I need to cancel my booking. What do I do?
If you need to cancel a booking for any reason you should log in to My Account and contact them. It might be worth checking the Terms of Business beforehand to establish any potential charges.