What is the payment method?
Alpine Elements accepts Viss, MasterCard, Maestro, Visa Debit, Visa Electron, and Mastercard Debit.
What bike facilities are in a chalet?
If you stay in their catered chalets with a free Active Pack then you can have access to the same free bike hire and mechanic/workshop facilities or Pro Bike hire benefits as their hotel guests. Chalets do not generally house bike workshops so you may have to walk to one of their main hotels to pick up and store bikes securely or visit mechanics and workshops. Jet wash and bike storage facilities will be included as per the chalet specification. View chalet pages for more.
Which resorts are best for kids?
All of their alpine resorts are great for kids and have a plethora of free activities, games and play areas for kids age 3 and up. They also offer a free kids club in every resort at their main hotels which chalet guests can also make use of. It is unfair to weight any particular resort over another when considering families. Each offers a unique experience and each has family facilities and activities in almost equal measure. However they would probably say that most of their families with children age 12 and under tend to go for Morzine, Les Gets and Tignes due to the convenience and abundance of free activities.
What ages can kids do activities?
Kids from age 3 to 4 can get involved in resort level activities and enjoy the Alps and our Kids Clubs are for children age 4 and up. For the very young children: each resort has a soft play area, swimming pool and leisure centre, freshwater lakes and games, bouncy castles, trampolines, play parks, junior adventure parks, mini electric vehicles (to drive), gentle walks using the lifts or around lakes, gondola and chairlift rides and even lake activities like pedalo and paddleboarding or kayaking.
The more adventurous activities like climbing, white water rafting, mountain biking, horse riding (etc) are suited to kids age 6-8+. It is fair to say that older children (age 8+) will get more out of the Alps. Do refer to their Activity and Kids Club pages for more information.
How long is the transfer to resort?
Morzine - 1 hour 10 mins Les Gets - 1 hour Tignes - 3 hours Val d’isere - 3 hours
Please be aware that these transfer times are a guide only and have been calculated under normal driving conditions. Please be aware that factors such as heavy traffic, extra bus stops (for the loo & refreshment) and adverse weather conditions may lengthen transfer times.
Many of their transfers are subcontracted to third party coach companies and so they cannot guarantee their prompt arrival or any shortfalls in supply.
When do I need to book?
Their chalets and hotels are always full between July 1st and September 5th so don’t leave it too late to book and get the best rooms. And flights get scarce! Remember that their prices tend only to go UP in cost (rather than down) as they are dependent on the “live” flights availability (like Easyjet). Therefore as flights become less available, their cost goes up and their holidays often go up as well.
So they always advise booking up as soon as you can!
What activities are included for free?
Almost all their holidays come with a free package of activities that they provide and will give you more than enough free activities for your week away. For a full list of inclusive (free) activities please refer to their Active Pack pages on each resort or destination page.