What is the payment method?
Antonioli accepts VISA, Mastercard, American Express, Maestro, Union Pay and PayPal.
What shipping method does the Antonioli use?
Antonioli delivers parcels all over the world using DHL Express.
How can I track my order?
When the order will be tendered to the courier, customers receive an email from DHL providing the tracking number (AWB) related to the order. To monitor the status of your order, customers may visit DHL official website and insert the given AWB number in the specific area “Track Your Shipment”.
What is the exchange policy?
Items can be exchanged for the same model in a different size or colour, if available. Exchange with different items will not be accepted. The new exchanged item can be returned following the same procedure.
What is the return and refund policy?
For any reason, customer can return the order, entirely or partially. Items can be returned for a size/colour exchange or for a refund within 14 working days from delivery of the parcel. Items must be returned in the same original conditions, neatly packed and with the return tag still attached.