What is the payment method?
Anycubic accepts VISA, Mastercard, American Express, and PayPal.
Where do you deliver?
Anycubic delivers worldwide.
What is the warranty policy?
Under this Limited Warranty, Anycubic warrants that each Anycubic product that you purchase will be free from material and workmanship defects under normal use during the warranty period. The warranty period for different products and parts vary, please check Part Ⅲ – Warranty Period or contact their service team (http://support.anycubic.com/en) to verify the duration of the warranty for your particular product or parts. The warranty period for a product starts on the day such product is delivered unless otherwise agreed upon between you and Anycubic.
This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.
How to obtain warranty service?
If a product does not function as warranted during the warranty period, you may obtain after-sales service by contacting them through http://www.anycubic.com/ and let them know what they can do to help you. It may save you time to first troubleshoot issues by going to their FAQ page or looking at Instruction Manuals before filing a warranty claim.
Why return service will not be provided where?
* It is requested beyond seven (7) calendars days of receiving a product.
* A product sent to Anycubic for Return & Refund Service does not include all original accessories, attachments or packaging, or any item is not in new or like-new condition, i.e. with cracks, dents or scratches.
* A legal proof of purchase, receipt or invoice is not provided or is reasonably believed to have been forged or tampered with.
* Any fault or damage of the product is caused by unauthorized use or modification of the product, including exposure to moisture, entry of foreign bodies (water, oil, sand, etc.) or improper installation or operation.
* Product labels, serial numbers, waterproof marks, etc. show signs of tampering or alteration.
* Damage is caused to the product by uncontrollable external factors, including fire, floods, high winds or lightning strikes.
* A product is not delivered to Anycubic within seven (7) calendar days after Refund Service confirmation is sent from Anycubic.
* Other circumstances stated in this policy.
