What are the payment methods for Argenteus?
Argenteus accept payments through VISA, Mastercard, American Express, Maestro, Shop Pay, Apple Pay, Google Pay and PayPal.
Where do you deliver?
Argenteus delivers Worldwide.
When will I receive my order?
Argenteus updates their customers with shipping costs and policy according to your shipping destination.
What is your return policy?
Argenteus want you to be entirely happy with your purchase from Argenteus online. However, in the unlikely event that you are not 100% delighted, simply contact them within 14 days* of delivery for a returns form which can be sent to you by normal post or via email. All returns must be accompanied by this form once it has been completed. Please do not return any item to them without this form.
What is your refund policy?
Argenteus will be happy to refund the full purchase price or exchange the item for any other in their online store. Argenteus will also refund delivery costs for returning faulty or unwanted items up to the value of their standard outgoing carriage charges at the time of your order. If you use a more expensive service they will not be responsible for the difference in cost unless they agree on this with you beforehand.
What if I receive an incorrect order?
If you receive an incorrect order, please contact them immediately to take further action.