How could I know if my home devices are compatible with ArkMC?
ArkMC works with lots of UPnP, DLNA, Samsung Click compatible media devices. You can check their proven list of tested devices here. If ArkMC works in a series of models, there is a high chance that other devices in a line are compatible too.
How long does it take to connect to a UPnP server?
ArkMC should be able to find servers and renderers in the network within 1 minute providing that the network connection is running well and consistently and the Wi-Fi router is capable of transferring multicast data packages. If you don’t have any server icons in the list, only the DMS on the device itself, you will need to install a server program on your PC or laptop and allow access to the files you want. An example program is Serviio.
Why do I have 3rd party media players available on my list of players?
The 3rd party media players on your list of players appear depending on what type of media file you choose. The media server provides content type information, and then the Android/iOS system interprets it and selects a list of 3rd party players that support the playback of your selected media file.
Does ArkMC run in the background while, for instance, I’m browsing the Web?
At this moment ArkMC does not support background behavior. This feature will be available in the future.
How can I download the video (audio, media) to my iPhone, Ipad?
Turn on ArkMC app > click on ‘Servers’ tab and select a server from the connected devices you want to use (the internal device’s server Arkuda DMS on phone/tablet or the external servers ) > Select the video/audio/image file you want to save from the folders presented, tap on ‘Download’ button in the bottom right corner of the file to start the process of downloading. Try not to lock a device while downloading and you will see the progress bar on the screen, you can find the lock settings here Settings>General>Auto-Lock>change the time to lock. You need to stay online all the time and wait until the downloading progress will be completed. Afterall navigate to the internal device’s server Arkuda DMS on phone/tablet and check the media files in the ‘Documents’ section and they will be there (offline also).
