What are Arma London payment methods?
Arma London accept payments through all major Credit/Debit Cards and PayPal.
Where do you deliver?
Arma London ships within the UK.
When will I receive my order?
For orders placed for mainland UK deliveries, you can choose either a next day delivery if orders are placed before 10:00 UTC. Royal Mail quotes 2-3 working days Monday - Friday for deliveries, but a maximum of 10 working days.
What is your return policy?
If you have changed your mind; under Consumer Contract Regulations 2014, you have the right to return to them any unopened products(s) within 14 days of receipt of the product(s).
What is your refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. Arma London will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be sent to your credit card or original method of payment, within 14 working days. Please note that this only applies to items purchased through their website. Arma London do not offer refunds or returns of any product(s) that were not purchased from them directly, as these can only be handled by the retailer where you made the purchase originally.
Do you offer an exchange?
For any items that are exchanged, repaired or replaced these items will only be sent via Royal Mail 2nd Class postage within 5 working days of them receiving or agreeing to offer a replacement (excluding weekends, public or bank holidays). For items shipping outside of the UK, these may take an indefinite amount of time to reach you and is entirely dependent on your local postal service and customs authorities (import duties and taxes are to be borne by the receiver). Items will only be shipped the following UK working Friday.