Why isn’t my discount code working?
artrepublic are sorry to hear your code isn’t working; please make sure you’re not trying to use multiple codes per order and that your item isn’t excluded. To double-check, look over their list of exclusions.
What is the procedure for redeeming a discount code?
Simply add any applicable items to your basket and enter the discount into the discount code box to get a discount code. The discount code box can be found in your basket.
What is the payment method?
artrepublic accept payments through all major Credit/Debit Cards and PayPal.
Where does artrepublic ship?
artrepublic provides Worldwide shipping.
How can I track my order?
If you have an account you can log in and see the progress of your order. Their customer service team will also keep you up to date via email, including sending out shipping confirmation and tracking numbers.
What happens if my item is damaged?
Customers must contact artrepublic within 3 working days of receipt of the damaged goods to be eligible for replacement or refund. They will then contact you with the full details about the refund or replacement procedure. They would advise if there is any damage to the outside of the packaging for the customer to refuse delivery of the package (as stated on the label). If your item does arrive damaged please keep the piece in the original packing to be able to send it back to them.
Does artrepublic.com offer a framing service?
Yes, UK customers can purchase a variety of framing options with many of the prints on their website. If your chosen print has a framing option, you’ll see the choices available next to the product. Please see their Framing section for more details. To make any enquiries regarding overseas deliveries of custom framed items please contact their customer service team email@example.com who can assist you and obtain specialist quotes for air freighting overseas where possible.
How long will it take to Deliver?
All pieces of art on their Marketplace remains with the seller until the purchase of the artwork has been made. Once a purchase has been made, the seller will be responsible for sending the artwork to their artrepublic.com offices where it will be processed for quality checks. Please note this can take up to 4 weeks. Once these checks are completed, the artwork will then be carefully packaged and promptly dispatched.
Do I need to set up an account to order from artrepublic?
No, you don’t have to create an account you can check out as a guest. Creating an account will allow you to track your order and store your billing and shipping details for future orders.