Do you provide educational discounts?
They don’t currently offer educational discounts.
What methods of payment are accepted?
They accept all major debit and credit cards from customers in every country.
Will I be required to upgrade?
Their licensing is perpetual and when signing up to their Annual Service Plan, you will pay a one-off annual fee of just $119 USD for ALL of the tools. You will then receive automatic access to all new updates, upgrades, added compatibility, training, and support for 12 months. If you decide not to renew your plan at the end of this 12 month period, access to the plugins isn’t turned off and you’ll keep the last version of the software you paid for, you just won’t get any of the upgrades and new features introduced.
What is your refund policy?
For the Refund Policy please see Terms & Conditions.
I just made a purchase but I haven’t received anything?
You should have received an automated email on the email address that you used to checkout. Please note that (particularly if you are a Gmail customer) the email(s) may have gone into your promotions or junk folder, so please check there if you don’t see it in your inbox.
To install, refer to our guide to installing with the Astute Manager.
*You haven’t yet switched to the Annual Service Plan
* You are a CS6 using customer
then please refer to the older unified installer installation method.