What is Audeze payment method?
Audeze accept VISA, Mastercard, American Express, Discover Card, Amazon Pay, Affrim Pay and PayPal.
Do you ship internationally?
Yes, Audeze ship internationally.
Can I return my items?
If you want to return your purchase, please email them at
[email protected] and they will issue a Return Authorization number and shipping instructions. Please provide a brief reason for your return request, and the serial number of the product(s) you want to return (if applicable). You will be responsible for paying the cost of shipping to them.
What is Audeze refund policy?
Their refund policy is valid for 30 days from the day your order is delivered. Any items returned after the 30 day period may be subject to a restocking fee.
Do you provide a warranty?
All their products are brand new and come with the full manufacturer’s warranty (unless specifically stated otherwise). They want you to be completely satisfied with your purchase. You may return defective items to them within 30 days for repair, replacement or refund (less shipping charges). After 30 days, the manufacturer’s warranty will apply.