What is the payment method?
Bigboys Menswear accepts VISA, Mastercard, Maestro and PayPal.
Which service do you use for deliveries?
You heard it right! Standard Delivery is FREE on all UK orders. Bigboys Menswear send its parcels with Royal Mail Standard Tracked Service and you can expect delivery within three to five days of ordering.
What if my parcel hasn’t been delivered?
If you have received your order dispatch confirmation, but your parcel fails to arrive, get in touch with Bigboys Menswear by either phone or e-mail and they will investigate the matter with Royal Mail.
Can I order online and pick it up from a store ie Click + Collect?
Yes, you can now get your order delivered direct to Bigboys Menswear stores and save time and money. You just need to select the Branch in the shipping method when you get to the basket page and they will do the rest.
What is the exchange policy?
If you do not require an exchange then remember that while Bigboys Menswear is super speedy and process refunds straight away, your bank might be a little slower and could take up to 5 days to accept back into your account.
What is the return policy?
Within 30 days of receipt. Like everything else at Bigboys Menswear put its customers first and returns to BigBoys are 100% FREE. Whatever you send back must be in the original unworn condition with the brand labels attached and after they have checked that everything’s tickety-boo, they will issue you a refund.