What is the payment method?
Bobbi Brown accepts all major Debit and Credit.
Do you ship internationally?
Bobbi Brown ship in Uk only.
How do I change or cancel my order?
As you are a consumer and have made an order online you may, in accordance with the Consumer Contracts Regulations 2013, cancel your order and obtain a refund within 14 working days from delivery. Products ordered from 1st March 2020 with a valid receipt can be returned up to 90 days following their purchase date.
Can you send me samples?
Regrettably, samples are not available for general distribution. Samples are available periodically during special offers and also at checkout when you are making an online purchase.
When will I be charged for a Pre-Order purchase?
Bobbi Brown Cosmetics does not charge your credit or debit card until your item(s) has shipped. However, prior to shipment, your debit or credit card statement may show an “authorization hold,” which may look similar to a deduction from your account.