Do you ship internationally?
Yes, they ship worldwide
* Shipping to Canada: $35
* Shipping to HI, AK, other non-continental US territories: $30*
* All other international shipping charges will be calculated on checkout and are also responsible for customs fees (if applicable)
Can I purchase a one-time box as a gift or trial for myself?
Absolutely! If you’re interested in BREO BOX, but not ready to subscribe or want to purchase as a gift for someone else, please go here, add to cart and proceed to checkout as you usually would
How do I update my payment information?
Login to your account here then click on “Manage Subscriptions”. Then click on “Billing Information”, here you can update your payment details.
How do I cancel my subscription?
Super easy - just log in to your account here then click on “Manage Subscriptions”. From here, you can manage your subscription, including canceling your active subscription(s).
Can I cancel/return an order?
Due to the nature of subscription boxes, they don’t allow canceling/returning an order. You can always cancel your subscription going forward, but once your account has been charged (either on your first charge or renewal charge), you will receive that season’s box. If you do not want to receive this season’s box, you MUST cancel before the renewal date listed above. That being said, if you feel your circumstances are outside of the normal, please feel free to reach out to them at [email protected]
What if my products are missing/defective?
While they do their best to ensure the quality of every BREO BOX they send, there may be a rare occasion where a product is missing and due to the nature of subscription boxes, curating products from other vendors, they have no control over products being defective, but in either case, they will take care of the situation. If you experience either of these, please contact them WITHIN 30 DAYS of receiving your BREO BOX at [email protected]
If it’s been more than 30 days since receiving your BREO BOX, they cannot guarantee support for these situations.