What is the payment method?
Budgetvetcare accepts VISA, Mastercard.
Can I update or change my order?
Yes, at Budgetvetcare they provide easy access to change or update your order details. Please contact their customer care team @ 1-800-797-5305 or email them at [email protected]
As they try to ship on the same day, they request you to let them know if any changes immediately. However, remember once the order is shipped out of their dispatch office, they would not be able to change or update it.
Can I cancel my order?
Yes! You can cancel your order before your order status is not shipped. Just call their customer care desk at 1-800-797-5305 or email them [email protected]
to cancel your order in case it’s under processing. For more information, visit the Shipping Policy Page.
Sometimes images on the website are different from the product received, why?
All images shown are for illustration purposes only. Actual product may vary due to product enhancement or supplier change. Sometimes, due to differences in monitors, colours of products may also appear different from those shown on the site. Also, some products may have an associated image only, which are for reference and illustration purpose only.
Can I return my order?
For returns, contact their customer care team within 5 working days of delivery via email or call them. Please visit their Shipping Policy page for more information on return policy.
P.S: For incorrect or incomplete address, they do not issue a refund or a reship.