What are Buy Log Cabins payment methods?
Buy Log Cabins accepts VISA, Mastercard, American Express and PayPal.
Does Buy Log Cabins ships Worldwide?
No, Buy Log Cabins ships only in the UK.
What is your return policy?
If you have received your item and wish to discuss a return, please call them as soon as possible. Buy Log Cabins will be able to discuss any issues and investigate any possible charges (see below). Buy Log Cabins would also require your request in writing by post or email ([email protected]
Can I cancel my order before delivery?
If your order has not yet been delivered and you would like to cancel your order, contact their customer service team as soon as possible before the day of delivery. You should contact them by both telephones (in order to stop the delivery promptly) and in writing (email or post) to officially cancel. However, if your order includes personalised requirements, there is no right to cancel.
Can I collect my order?
Unfortunately, you cannot collect your order. Buy Log Cabins are not insured to have members of the public on-site. All orders are delivery only.
Where is my order?
Buy Log Cabins aim to deliver your item on the day that you choose during checkout or as provided by the manufacturer. Please note: they cannot take responsibility for unforeseen circumstances on the route.