What is your 100% price guarantee?
Canvas Champ large volume allows them to offer very competitive pricing, and they are confident you will find the best prices right here. If there is a better published price, Canvas Champ will match the price and give you an additional discount of 10% off the price of your order.
What if I change the order?
If you request any changes or addition in the current order, then there is a chance of the order getting delayed.
How long does delivery take?
Canvas Champ products are generally printed in 24 to 48 hours after proof is approved; depending on the type of shipping method selected, it takes 5 to 8 business days. In addition to their standard delivery, Canvas Champ offers one express delivery option: express delivery, where your order is given preferential treatment.
What is return policy?
CanvasChamp believes in customer satisfaction. If you find any defect in their print, Canvas Champ will make it perfect for you. This includes any manufacturer’s defects such as loose or wavy canvas, bubbles, scratches, or fading. If this occurs, Canvas Champ will either replace your canvas print or fix it at their cost. If you require a reprint or refund, the process can be expedited by providing a digital image of the damage or defect along with a clear description of the problem (try to be as descriptive as you can while sending defective images). Please contact them at [email protected]; they will be happy to assist you.
*Returns Procedure: Customer needs to send them the email of the pictures of the damaged product at [email protected] The pictures will be reviewed within 24 hours and if found to be a manufacturing defect, the Return Authorization number will be issued to the customer after which he can return the products.
*Returns Window: Customer can return within 90 days from receipt of the order.
*Refund Method: The refund shall be issued on their card or PayPal from which order was paid for and is generally done within 7 business days.
*Responsibility for Return Shipping Costs: Return shipping costs are paid by CanvasChamp.
Can I get a custom size canvas?
Yes. Canvas Champ can do virtually any size canvas you want starting from 8"x8” to 54"x54”.
Do you ship outside the UK?
Yes. Please contact them for shipping information to locations outside the United Kingdom.
How much does shipping cost?
They use Yodel, DHL, DPD, and FedEx to deliver all their goods, they offer the fastest “ORDER TO DELIVERY” time in the industry. They take price in the fact that they have over 99.98% on or before time deliveries.
The shipping rate as per below:
* Charges £5.99 for all orders
* Delivery in 8 to 10 business days*
Currently, they do not offer One-day or Two-day shipping.