What is the Cartridge People payment method?
Cartridge People accepts VISA, Mastercard, Maestro, American Express, and PayPal.
Where does deliver?
Cartridge People delivers to the United Kingdom only.
When will you dispatch the goods?
At Cartridge People, they understand that timely delivery is extremely important to you and they want you to receive the very best service possible. They will, therefore, process your order to ensure that your goods are dispatched to you as soon as possible. Most of their items are dispatched and delivered within 2 - 4 working days. They make every effort to dispatch orders on the day of receipt if received before 12 pm Monday-Friday. Please note that for items not advertised explicitly as Next Day they are unable to monitor the delivery of your item(s) once they have been dispatched. The large majority of item(s) arrive within the estimated delivery time but if you have not received your item(s) at this time, don’t worry as delays can occasionally occur. They ask that you allow 7 working days before you contact them if you have not received your item(s).
What if parts of the order are missing?
Some orders are split into separate packages, as they have multiple warehouses. This is to provide better availability and efficiency for their customers. Occasionally the packages will get separated in transit. Please be assured that the missing packet will arrive within the delivery time stated. Each package will contain an invoice showing the price of the contents of each package. The sum of the invoices in each package received will total the full price of the whole order.
What is the Cartridge People return policy?
They are happy to provide a refund for any unwanted items or items bought in error that are returned to them within 30 days of purchase, providing the packaging is unopened and the goods are in a resalable condition. Please return the cartridges to Cartridge People Returns Department Care of Unit 13 Orion Park, University Way, Crewe, Cheshire, CW1 6NG Please ensure that you include your name, full billing address including postcode, order number and a contact telephone number inside the package. They recommend that you ask your post office for proof of posting receipt as the postal service does not accept liability for lost items without this (this is free of charge). Upon receipt of your cartridges, they will process your refund.