What is the payment method?
You can choose from several payment methods. They accept payment from all major Credit Cards such as Visa, Mastercard, and American Express. You can also pay using Paypal. They currently do not accept cash on delivery payments.
How much are you charging for shipping?
Their standard shipping costs for deliveries in the US (LOWER 48 US ONLY) are $6.95. They do offer FREE SHIPPING for all U.S.-based orders over $100 (LOWER 48 US ONLY). Please check the shipping rates to Alaska, Hawaii, Guam, and Puerto Rico at the Checkout.
Do you ship Internationally?
They are currently accepting orders from the US, Canada, Australia, and the United Kingdom. Additional fees, such as Import taxes, duties and related customs fees may apply for international orders and they are not responsible for such fees.
How long does it take to get my order?
Most U.S. orders get delivered within 2-5 business days. Orders to Alaska, Hawaii, Guam, Puerto Rico & International Orders can take up to 15 Business Days.
Do you offer a money-back guarantee?
Yes, they do. Please click here to check out their Refund Policy for more details. Please be advised that certain conditions may apply.
What if I receive a damaged item?
They always try their best to serve their customers with the best quality products. However, there might be several factors that result in your products being damaged. If you have received a defective or a damaged product, please contact them or write to them at [email protected]
Let them know the problem, and don’t forget to attach a photo or video so they can address the issue clearly. Once they receive your email and verify the issue, they will get a replacement sent to you right away.