What is the payment method?
Colleen Rothschild Beauty accepts Visa, Master Card, American Express, Discover, and PayPal.
How do I cancel my order?
Please email [email protected]
as soon as possible so that they can cancel your order before it ships. Their orders typically ship the same day that they are placed, but they will try out best to honor your request.
What if I have a damaged product in my order?
Please email them at [email protected]
with your order number and photos of your damaged products. They will send you a replacement ASAP!
What is the return policy?
Your satisfaction is important to them so if you are not pleased with your Colleen Rothschild skincare purchase for any reason, please return it for a full refund or exchange on the cost of your purchase.
To qualify for a full refund the return must be postmarked within 30 days of receipt of the order. The product must be shipped back in its original container along with at least half of its unused contents. If an order consists of a free gift, product, or samples, they must be included in the return to receive a full refund. Please follow the return procedure as detailed below.
If your order exceeds the 30-day money-back guarantee, please contact customer service for instructions to exchange your return for a product equal or lesser value or store credit in the form of an e-gift card.