What payment methods do you accept?
Crampton & Moore accepts VISA, Mastercard, Maestro, American Express, Amazon Pay, and PayPal.
Do you deliver outside the UK?
Sorry, Crampton & Moore currently delivers to the United Kingdom only.
When will my order dispatch?
The majority of their deliveries are made within 3 working days of payment being received if the products are in stock. Delivery dates for out of stock items will be advised on order.
Can I cancel my order?
If you wish to cancel an order before delivery please contact your store or for online orders email [email protected]
or telephone 01226 350754. Once they have received your request, they will contact you to confirm the cancellation.
How can I return the unwanted products?
Unwanted products can be returned if you notify them within 14 days from the date of delivery or collection. The item must include all original packaging, in ‘as new’ condition and unused. You will also be responsible for the cost of any return carriage.
You will also be responsible for covering the cost of any return carriage for an unwanted item, The return carriage cost for small items is £8 via a DPD returns label, They can collect smaller products from your address for £15 and larger items up to £80 depending on the item type. There may also be a re-stocking fee of up to 20% applied for any items which have been opened. If you wish to discuss any of your options with them please give them a call so they can confirm these with you.