What is the payment method?
CRUISE accepts Mastercard, VISA, VISA Debit, VISA Electron, Maestro, PayPal and Gift Cards.
Where do you deliver to?
They deliver worldwide.
I have a faulty item. How do I return it?
They are sorry to hear you believe your item is faulty. To return an item(s) firstly print the Returns Form, complete it and return it with your invoice and goods to:
Brook Park East,
They would recommend that you return your items via registered post. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, they are only able to exchange items for the same product. As soon as they receive the returned goods they will be examined and they will notify you by email of a refund as soon as possible, and in any case within thirty (30) working days. Goods deemed as faulty will be refunded in full or exchanged if an exchange is available.
Can I cancel my order?
In some circumstances they may be able to cancel your order, please email them using the contact them form here requesting that your order is cancelled. You will receive an email confirmation if they have been successful in cancelling your order, If not please follow their returns procedures for unwanted items.