What is the payment method?
Debenhams Travel Money accepts VISA, MasterCard, Maestro, and American express.
What do I need to collect my Travel Money order?
To collect foreign currency you’ve ordered online, you’ll need to bring:
Your UK photographic driving license, or passport
Your reference number
The card you used to place your order
How long will my order be held for?
Your order will be held at the selected bureau pick up location for seven days from your order collection time. Any further delay will result in your order being canceled and a £10 cancellation fee deducted.
How do I place an order online?
To place an order use the currency converter tool located on the home page. Simply select the currency type, the amount you need, the product and click ‘add to order’ to enter into the checkout
What happens if I fail to collect my order?
If you have placed an order for collection and you fail to collect your order within seven days of the collection date, your order will be canceled and we will refund your order with the full Sterling amount, less a £10 cancellation fee.
How many orders can I place?
Orders are limited to one per person per day.