Do you do international deleveries ?
Deliveries of their service are only available for people resident in the mainland UK, excluding Scottish Highlands and Northern Ireland. They do not accept orders from individuals that are not within the mentioned territory.
Can I receive more than one box?
Only one account is allowed per customer, and they can only send one box per month to each subscriber.
What are your price and payment method?
The price of the Products and their delivery charges will be as quoted on their site from time to time, except in cases of obvious error.
When will I be charged?
Your first payment will be taken on the day you sign up. In each month following your initial payment, you will be charged automatically on the 11th of the month. Unfortunately, they cannot offer customized payment dates at the moment.
How can I cancel?
Please cancel your subscription through the Contact form before the 11th of the month. Please be aware that cancellations must be made via the contact form and cannot be made over the phone. Once you are in the contact form, choose the category “cancellation” and you will be lead through the cancellation procedure. After the successful completion of the cancellation, you will receive an email confirmation.