What is Dollar Shave Club payment method?
Dollar Shave Club accepts all major Credit/Debit Cards and PayPal.
Do you ship Worldwide?
Unfortunately, Dollar Shave Club is unable to ship Worldwide. Dollar Shave Club ships to selected countries provided during checkout.
When can I expect my order?
Shipping takes 4-6 working days (excluding weekends and holidays). They’ll notify you via email once your order ships out.
How long does it take for my box to process?
It takes 24-48 hours to process your order, after which you will receive an email confirmation with your order details (including dispatch confirmation). You can then expect your order within 4-6 working days (excluding weekends and holidays).
What if a problem arises with my order?
If any problems arise with your order, or with the shipping address or Payment Method associated with your Membership, and DSC is unable to resolve the problem, they may notify you via e-mail using the address associated with your Membership. It is important that you keep your information current with an accurate email address that you regularly check. If problems arise with your order that they cannot resolve, your order may be canceled and they may not be able to process future Restock Boxes until the problem has been resolved.
Will I be able to get a refund?
If you are dissatisfied with one of their products, they will refund the amount paid for that Product in your most recent Box received (if you received a discount, then the amount they will refund is the discounted price) if you provide notice to them as described below. Refund requests must be made directly to them at members@dollarshaveclub.com within 30 days of the date of shipment by DSC. They are not liable for Products that you return to them that are damaged or lost in transit to Dollar Shave Club, so they advise you to return your Product using a tracked delivery method. Promptly following Dollar Shave Club receipt of your request (typically within five (5) business days), or, if applicable, promptly following a return of your Product, Dollar Shave Club will credit the amount paid for the returned Product (less any shipping and handling costs/fees related to the original purchase, which are non-refundable) to the Payment Method you used to make the original purchase. Notwithstanding the foregoing, DSC does not control when a specific credit card or Payment Method company processes a chargeback transaction. You are responsible for contacting your Payment Method company if you have questions about the status of the chargeback.
