What is Easyprint payment method?
Easyprint accepts VISA, Mastercard, Advanced Payment and PayPal.
Do you ship Worldwide?
Unfortunately, Easyprint is unable to ship Worldwide. They only ship to selected countries.
Can I amend my order?
It is unfortunately impossible to change the parameters of your order. If you have made a mistake during ordering, however, you will have 15 minutes to cancel it after placing it.
How does the cancellation process work?
The cancellation process is as follows: After placing your order, you will have 15 minutes to cancel it. Thereafter, it cannot be cancelled. Only the entire shopping cart can be cancelled. No cancellation fees are charged.
Can I change my billing address?
Want them to send your product directly to your end customers? No problem - with guaranteed customer protection, of course! You can select this option in the first stage of the order process. They do not charge anything extra for this service.
Can I order smaller batches or single items?
They, of course, enable you to order the smallest of batches or even single items (depending on the product).
How can I cancel the contract?
You can cancel the purchase contract within a legal time frame. The cancellation policy can be found here.
What do I do if I have a complaint?
The process for complaints is as follows: Submit your complaint in writing: By email to [email protected]
, by fax to 020-34 99 03 84 or by post to unitedprint.com UK Ltd., 16 Great Queen Street, London WC2B 5AH. Remember to state the relevant order number. Every complaint must be documented. Please note that 5% of the order can be spoilage, so they need proof showing more of the delivery. This of course only applies to visible defects, not to matters such as under-delivery or unmet delivery dates. Advise them how many goods have been affected. They reserve the right to request a few samples by post or to collect the goods for inspection. Let them know how you would like the issue resolved. Complaints are reviewed promptly by our staff, and they will get back to you by email as quickly as possible using the contact address stored in your customer profile.