What is the payment method?
ELECOK accepts VISA, Mastercard, American Express, Discover Card and PayPal.
When the product will be shipped?
In general, the product will be shipped by 1~2 days after ELECOK receiving the payment. If there is a special situation, they will inform you as soon as possible.
How can I track my order?
In the top right corner of the page, there is a “My Order” link, click on this link and follow the instructions.
Do you offer quality warranty?
Of course, ELECOK offer quality warranty for their products. If there is any problem with the quality, they will help you to solve it or refund you.
What can I do when I found the product was damaged in the transportation?
You must check the product before signing for it. You can ask for compensation right now. Then take some photos of the package and product, ELECOK will help you to solve the problem.