What payment options do you offer?
Eluxury accepts all major credit cards (including American Express), PayPal, Apple Pay (on iOS devices), and they offers fantastic financing with Bread Payments.
Do you ship internationally?
They ship to almost every country in the world to select products. Some larger items (furniture, mattresses, platform beds) they are unable to ship outside of the United States.
How do I return or exchange my product?
Please contact their customer service team and one of their customer specialists will help you.
What is your return policy?
They have a 30-day return/exchange policy for all of their products, with the exception of their line of mattresses, which have a 120 night trial period.
What shipping carrier do you use?
They use Federal Express (FedEx) for domestic shipments and USPS for international shipments.