What payment methods do you accept?
They accept all major debit and credit cards such as VISA, Mastercard, Maestro, American Express and other payment methods such as PayPal.
How long does it take to deliver to my country?
Delivery times depend on:
* Shipping method selected
You can choose between different shipping options at the checkout. The estimated delivery time and cost will be displayed for each option. There is no guaranteed delivery date for orders sent via postal services. Delivery dates quoted at checkout are an estimation only. They aim to meet the delivery times quoted but during busy periods, deliveries may take a little longer.
Occasionally circumstances beyond their control, such as extreme weather conditions or customs inspections, can result in delivery delays.
Can you change the amount of my invoice?
They are unable to make any changes to invoices. They are required by law to indicate on all commercial invoices and official documents full and accurate details of the order including price.
How can I return an item?
You may return an item (unworn and in its original packaging) within 30 days from the date you receive it. Shipping costs are not refundable. Please contact them with your order number and they will send you full returns instructions.
How long does it take to be reimbursed?
If you return the item to their warehouse, you will be reimbursed as soon as your package is received. Your bank account will be credited for the amount of the returned items via their secure payment partner Global-e. The procedure can take up to 14 business days.
You will receive an email confirming the refund.