What is the payment method?
FitTrack accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Do you ship Internationally?
Yes, FitTrack ships Internationally.
Can I exchange my order?
FitTrack only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]
or call them at +1 888-627-4376.
What is the FitTrack return policy?
FitTrack aims to make you happy, and they back that up with their return policies. If you’re not pleased with your purchase, please contact them and they will give you a refund or replacement for the same product. While they hope it doesn’t come to that, FitTrack will make it as painless as possible with their “30-day Satisfaction Guarantee.
What is FitTrack refund policy?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. FitTrack will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
I haven’t received my refund yet, what is wrong?
If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted. If you’ve not received your refund within 2 weeks, please contact them at [email protected]