What is the payment method?
Goodee accepts Visa, Mastercard, Maestro, JCB, America Express, Discover, and Diners Club.
Do you ship Internationally?
Yes. Goodee ships internationally.
What are the shipping times?
Express shipping, 3-5 days; Standard shipping: 5-7 business days；Freeshipping：7-10 days （For the US）
Express shipping, 3-5 days; Standard shipping: 5-10 business days；Freeshipping：10-15 days （For the other Country）
What are the shipping costs?
Those orders are free shipping on their website: Orders to the US, the UK.
The other countries can contact customer service to estimate the shipping fee and tax fee before ordering.
When will I receive my refund?
Once your return is received and inspected, Goodee will send you an email to notify you that we have received your returned item. Goodee will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Can I exchange the item?
Goodee only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at [email protected]