Updated 21st March 2025
6 Ratings. Average 4 out of 5 stars
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Grapey accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Maestro, and PayPal.
Grapey ships within the United Kingdom only.
The direct-import model adopted by Grapey reduces the need for extensive transportation, significantly cutting down carbon dioxide emissions and minimizing the environmental impact of distributing wine.
If any of the products in your order are damaged in transit or incorrect (wrong title), you may choose to receive either a refund or free replacement.
Orders can be cancelled any time up until the moment that they are dispatched. This is normally untill 12pm on a business day before your delivery day.
They will track the delivery. If the order is lost, they will send you a replacement order as soon as possible. They will offer you a full refund if they are unable to send a replacement within 7 working days. As an online retailer they are governed by the UK Distance Selling Regulations. However, wine is a natural perishable food product, so the regulations relating to the return of unwanted goods do not directly apply to them. They do not offer returns or refunds for wine that’s not damaged or not faulty.
If after opening a bottle of wine within 30 days from purchase you found the wine to be faulty (e.g. bad smell), they will give you a free replacement (including return costs) or a full refund. To claim the fault, take a photo of the full bottle and its cork, and email it to them at info@grapey.co.uk. They need to investigate the source of the fault with the winemaker, and to confirm the fault was not caused by an accident or misuse.
Phone Number +44 020 8089 5025
Email info@grapey.co.uk
Grapey is a online store that offers wine at honest prices. It is a membership-only online club that offers fine wines with significant discounts. It uses club cards instead of traditional subscriptions. Grapey offers two membership options: a one-time card for up to five bottles or an annual card for unlimited purchases. Grapey offers fine wines at honest prices, providing significant discounts compared to traditional wine shops.
About Grapey Homepage
https://grapey.co.uk/
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