What payment methods do you accept?
GrowGrows accepts all major Debit & Credit cards.
Where does GrowGrows ship?
GrowGrows ships to the countries that are available on the checkout page.
How long will my order take to arrive?
GrowGrows dispatch items as soon as they can, typically within a 24-48 period and postage to the mainland UK should not take any longer than that either. They expect most parcels to arrive within 2 days of the order being made, if not before. If you’re outside of the mainland UK, then orders can take a little longer depending on the courier. They will keep you posted on your order though, so don’t worry.
Can I cancel or amend my order once it has been placed?
If you do notice an error or would like to cancel your order please get in touch with them ASAP. They will do their best to resolve the issue for you, but please keep in mind that if your order has already been processed, they will unfortunately not be able to make any changes.
What should I do if my order is missing?
If you are in the UK and have not received your order within 5 working days, please contact them within 21 days of the date on which you ordered the products. After this time has elapsed, GrowGrows reserves the right to decide whether to send their replacement items for you. For international customers, please allow up to 14 working days before contacting them regarding a missing order.