What is the payment method?
Harvey Norman accepts VISA, Mastercard or American Express, and PayPal.
Where does Harvey Norman ship?
Harvey Norman ships within the countries which are available during the checkout process.
How to return a faulty item?
Prior to returning the goods by post or courier, please contact their Customer Service Team who will guide you through their hassle-free returns procedure. This may include inspection of the goods, arranging for the goods to be sent for repair, or providing you with a replacement. Goods must be returned within a reasonable timeframe. This timeframe may vary from product to product and you will be advised of this by their Customer Assist Team.
What to do if I received a damaged item?
If any goods delivered to you are damaged, please contact their Customer Service Team within 3 days of delivery. Damaged goods must be returned in the condition received by you with all original packaging, accessories, and manuals.
Can I get a refund?
Refunds will be made via the method of payment you used to make your online purchase. Refunds will normally be processed within seven (7) days of receipt of the returned goods (as set out herein) or cancellation of the order.