What is the payment method?
iolo technologies accepts PayPal, Visa, MasterCard, Discover, American Express, and JCB (Japan Credit Bureau).
How can I make a change to an order I placed on iolo technologies web site?
Please contact iolo technologies Customer Care with the specific information about your needs, and they will be happy to assist you. Common areas of assistance may include Unintentional duplicate orders, accidental purchase of the wrong product, or forgetting to use a discount coupon during purchase.
In addition to Technical Support for iolo products, Customer Care can also handle any support related to orders and payments.
I have lost my licensing information. How do I retrieve it?
* To retrieve your product information, access your Account and go to the “My Products” section to find the license codes for your purchased products.
* If you cannot locate your product, you can request assistance from iolo Customer Care by submitting a ticket at the iolo technologies Customer Care Portal.
How can I request a refund for my order?
Please contact iolo technologies Customer Care to request a refund. Please review the iolo technologies’ sales/refund policy, iolo technologies’ product return policy and note that all use of iolo’s products is subject to your acceptance of the End User License Agreement (EULA).