How do I change my account details?
Simply log-in to your account and change what you need. They don’t want you missing out on any exclusive boxes!!
How do I unsubscribe?
If you don’t want to receive their exclusive offers and promotions anymore that is absolutely fine! Log-in to your IWOOT account and change the ‘Email Preferences’.
How can I pay for my order?
They offer various ways to pay for their items to ensure their customers can access all the goods on their website.
Visa ,MasterCard ,Maestro ,American Express
What is your return policy?
Please click here to see their returns policy.
If you can’t find the information you are looking for then please contact their Customer Service team through your account.
What happens if I am not at home to accept my delivery?
Most of the products on their site require you to be at home for the delivery as they may be too big to fit in your letterbox.