What are the payment methods for Knees?
Knees accept payments through VISA, Mastercard, Maestro and PayPal.
Does Knees ships in my country?
Knees provides worldwide shipping.
What is the return policy for Knees?
Returns should be made within 14 working days of receipt and in original, undamaged packaging. The product must, in their assessment, be complete and in as new or resaleable condition. They will require proof of purchase to process a return.
What is the refund policy for Knees?
Refunds will be paid in the same way that they were received. For store returns cash refunds will only be paid up to the amount of £30.00 any refunds for items over this figure will be sent as a cheque via the post.
What should I do if my item is damaged?
If you are not present at the time of delivery Knees will assume that whoever signs for the item is authorised to do so. Signature of the delivery order confirms that there is no damage to the product. If any damage is noted at this point, this should be noted on the delivery order. The product can be returned with the driver and replacements brought to you at an agreed time.