What is the payment method?
Lamoda accepts payment from all major debit or credit cards, as well as payments made by PayPal, and Klarna.
Can I amend/cancel my order?
They like to pick and pack your order pronto! If you decide you want to amend your order please email them immediately at [email protected]
they will try to assist where possible. They can’t promise anything!
I have received a faulty item, what to do?
They are so sorry about this, please use their contact form asap and within 7 days of receiving your order, please include a photo of your item and their customer care will advise on the next steps.
Can I track my goodies?
All UK and international orders are tracked, once your order has been dispatched, they will send you a shipping email to let you know, from this you will be able to keep track of your order.
What is the return policy?
You can return your item within 14 days of the date you received your order, provided the product is in its original, unused condition and in the shoebox. Please see their returns page for more info.