What is the payment method?
Lola’s Lashes accepts VISA, Mastercard, American Express and PayPal.
Where do you deliver?
Lola’s Lashes delivers worldwide.
When will my order be dispatched?
Lola’s Lashes dispatch most orders on the same day as they are placed, as long as the order is placed before 3:30 pm UK time. On the very rare occasion that they are unable to dispatch an order on the same day, it will be processed the next again day. They dispatch all orders within 48 hours unless they are out of stock.
What is Lola’s Lashes return policy?
Lola’s Lashes will be happy to accept your return for a full refund within 14 days of you receiving the full order. Customers are responsible for the return postage cost. They offer a 14-day money-back guarantee. This means that they will refund your order as long as it is sent back to them within 14 days of ordering. They will not refund orders outside of this period.
What is your exchange policy?
Lola’s Lashes offer exchanges up to 30 days after receiving your order. If you aren’t 100% happy with your eyelash style or eyeliner, they’ll happily exchange it for another product on their website.