Where does Look After My Bills provide services?
Look After My Bills offers online services within the UK.
How will I know when Look After My Bills has switched me?
With Look After My Bills, you are always in control. You’ll get an email from Look After My Bills every time they are preparing to switch you. It will tell you who your new supplier is, the unit rate and standing charge of the new tariff and the amount you pay for your electricity and gas based on what you’ve told them. You should also get emails or letters from your new energy supplier.
How can I earn money by referring to my friends?
The main way they grow is through word of mouth. Their members love putting their friends on to a good thing. To say thank you, they’ll give you £20 every time a friend of yours joins Look After My Bills. Even better, your friend will get £20 too. Just send them your personalized link via email, Facebook, Whatsapp or your preferred method.
As soon as you sign up you’ll be provided with a unique link. Simply share this with your friends. When a friend uses this link to sign up they’ll know you referred them. And as soon as they go on supply with a provider they’ll pay both of you. For more information please see their refer friend terms and conditions.
How do I cancel the Look After My Bills service?
To cancel the Look After My Bills service please email support@lookaftermybills.com with the subject line CANCELLATION.
In the email body please provide the following:
your full name
first line of your address
postcode
reason for the cancellation of service
Please ensure you provide all of the above to ensure your they can locate your account and they do not have to ask any further data protection questions.
NB. Cancelling the Look After My Bills service will not cancel your energy deal. If Look After My Bills has already moved you to a new energy deal, you will remain on that deal even if you cancel your subscription with Look After My Bills.
Can I be cut off?
No, there is no danger of being cut off when they switch you. All energy companies use the same wires and pipes and therefore there is no chance of losing power, even for a minute.
Can I be double-charged?
No, you will never be double charged for the energy you’ve used. Your new supplier will set a “go-live” date and ask for an opening meter reading on that date. Your old supplier bills for energy used before that; the new one bills for energy used after.
