What is the payment method?
Loudshop accept payment by all major credit/debit cards, Apple pay and Paypal.
Can I change my order after it has been submitted?
If you need to change your order they suggest you either send them a message using their contact form and they’ll do their best to sort you out.
What should I do if some of my order is missing?
There can be a couple of reasons why you may receive your order with some items missing. The usual reason is that one of the items you ordered was unavailable and so they have refunded you for that item. If this has happened a sticker will be on the enclosed delivery note detailing the refund. It is possible that they have made an error while picking your order. If you discover that your goods are missing please contact their customer services team and explain the situation.
What should I do if my goods were damaged in transit?
They take a great deal of care when packing orders to make sure that the items you’ve ordered arrive undamaged, however, occasionally goods do get damaged in transit. If you believe your goods have arrived damaged please contact their customer services team and they’ll help sort you out.