What payment methods do you accept?
Matisse Footwear accepts all major Debit & Credit Card.
Do you ship Internationally?
Yes. Matisse Footwear ships Internationally.
What items are returnable / exchangeable?
Matisse Footwear will gladly accept unworn items purchased in the last 30 days. Exchanges may be made for a different size only.
How soon will I get my refund?
Once your items are received by Matisse, you will receive your refund typically within 10 business days.
What items are non-refundable/exchangeable?
Items marked Final Sale, worn merchandise, gift cards, earrings/body jewellery/hair accessories, original shipping costs, and Route shipping insurance.
Is it easy to return or exchange items?
Yes! Once your return or exchange has been authorized, you will receive step-by-step instructions and a prepaid shipping label via email.