What is the payment method?
navabi accepts VISA, Mastercard and PayPal.
Where does navabi deliver?
navabi delivers to the United Kingdom only.
Can I track the progress of my order?
Of course, you’d like to know where your purchased fashion favourites are while they’re en route to you. Once your order has been shipped, you will receive an email with your tracking number via email. Just click on the link to see where your items are.
Can I change my delivery address?
Regrettably, it is not possible to change the delivery address once the order is in the system. If a change is necessary, please contact their customer service team to cancel the order. You can then place a new order with the correct address. Please note that depending on the progress of the order processing a cancellation is not always possible.
What if I received a damaged and defective item?
If you receive a damaged or defective product, please let them know immediately. They will then provide instructions regarding the return process.