What payment meethods do you accept?
New Republic accepts VISA, Mastercard, Amex, Discover Card, Amazon Pay and PayPal.
Do you ship internationally?
Currently, New Republic ships to countries that are available during the checkout process.
What shipping carriers do you use?
New Republic use various major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout and the carrier will be automatically selected based on the shipping address.
How long will my order take to ship and to receive?
New Republic do their best to process orders as soon as the next business day. However during holidays or promotional periods when there’s higher order volume, they may experience delays in processing your order. Once processed, orders placed with standard shipping (FedEx Smartpost) generally take 7-10 business days to arrive at the customer.
Can I return a final sale item?
Any item(s) marked as final sale are not eligible for returns, exchanges, or store credit.
What is your return/exchange policy?
New Republic accept returns and exchanges for up to 14 days after the items have been received by the customer. Note that any items marked as final sale are not eligible for returns, exchanges or store credit. Any item(s) eligible for return or exchange must be unworn, in the original packaging, with the dust bag. New Republic recommend trying on shoes indoors on a clean surface.
When can I expect a refund from my return?
Refunds will be credited to the original form of payment within 5-10 business days of receipt of the returned merchandise as long as they confirm it is in its original unworn condition. You should receive a refund notification by email as soon as it’s been processed. Refunds typically take 5-10 business days to be fully credited back after it is processed. If you have further questions regarding a return, please contact their customer service team.