Updated 24th March 2025
255 Ratings. Average 4.5 out of 5 stars
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Ottoman Hands accepts all major credit and debit cards as well as Paypal. All payments are handled securely by their dedicated payment gateway provider – Sage Pay.
All orders are shipped within 24-48 business hours, once the payment has been cleared, using ‘signed for’ delivery service. The couriers operate a Monday to Friday service between 9 am – 6 pm and a specific time slot cannot be requested unless otherwise agreed at the time of purchase with their Customer Service team.
To find out delivery options and timescales, please visit the Delivery & Returns page on their website.
Yes, all their delivery options must be signed for.
Yes, they deliver globally. Please visit the Delivery & Returns page on their website for more information.
They generally process and prepare your order for despatch immediately, so you may not be able to make any amendments or cancel your order unless you notify their team within 1-2 hours of placing your order. If your order has been packed and dispatched before the team has received your cancellation notification, you would have to return your order once you’ve received it. Please visit the Delivery & Returns page on their website for more details on how to return your items.
Goods purchased from their website may be returned within 28 days of the date of the receipt if you are not completely happy with the product. Please be aware you can not return pierced jewellery, like earrings, due to health and safety reasons. This does not affect your statutory rights. For more information please visit the Delivery & Returns page on their website.
As soon as they have received returned products, and checked that they are in their original condition, our team will be in touch to notify you. They aim to process all refunds within 3 business days, however, refunds might take longer during busy periods.
Please send returns or exchanges by ‘signed for’ registered mail to:
578 Old Ford Road,
Bow, London,
E3 2LY
For further details and for the step by step process please visit the Delivery & Returns page on their website.
Ottoman Hands is a leading UK's online store of unique handmade jewellery with semi-precious stones, from rings, necklaces, bracelets, bangles, earrings, and many more.
Ottoman Hands has a renowned stocklist of all kinds of pieces of jewellery available in stylish gems for different occasions. Their authenticity and innovation of all the pieces of jewellery simply can’t be replicated.
Ottoman Hands Homepage
https://www.ottomanhands.com/
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