What is the payment method?
Paul Fredrick accepts all major Debit Card & Credit Card.
Do you ship Internationally?
Yes. They ship Internationally.
When will my order process?
Most non-customized orders are processed in 1 business day. All packages are shipped on business days only. Most carriers deliver Monday through Friday, excluding Holidays. Allow 2 additional business days for processing of monograms, engraving and gift services. Alterations can take 5 business days to process. Changes cannot be made to in-progress orders.
Are your shirts 100% cotton?
Paul Fredrick basic collection is 100% cotton. Seasonal additions also include styles in cotton blends, linens, and various techno fabrics.
What are your belts made from?
Paul Fredrick belts are cut from calf leather with faux animal hide imprints.
What is your duties and tax policy?
All applicable duties, taxes and handling fees are not included in their prices. These charges are the customer’s responsibility and must be paid by the customer to the delivering agent upon delivery. All pricing is in U.S. funds. International Customers please contact them for Returns and Exchanges instructions. If you have any questions, e-mail them at [email protected]
or call customer service at 1-800-247-8162 Mon - Fri between the hours of 8:00 am - 11:00 pm EST.
Can I return the item for a refund?
Return the item(s) within 180 days and receive a prompt refund of the item purchase price. After 180 days, a pro-rated refund will be issued for any item returned in original condition based on the item and its age. Please contact them at 1-800-247-8162 and Paul Fredrick will be happy to provide you with the amount available for refund. Fill out the return form, located on the back of your packing slip, note the items being returned along with a request for a refund, and enclose in your package. Then choose one of the shipping methods below. Refunds are normally processed within 2 business days after receipt of your return and may take an additional 3-5 business days before it appears on your bank statement.