What are the Philippine Airlines payment methods?
Philippine Airlines accepts VISA, Mastercard, JCB, Alipay, and PayPal.
Can I book my flight from any country?
No, with Philippine Airlines you can only book flight from a selected number of countries.
Why do flight changes, delays and cancellations occur?
Philippine Airlines exerts utmost efforts to ensure that your flight departs and arrives on time. However, changes in your flight schedule, aircraft, terminal and gate assignment may occur because of force majeure (unfavourable weather conditions, natural calamity, government regulation, safety, and security concerns) and other operational concerns.
What if I miss my connecting flight because of flight delays and cancellations?
If you have a connecting flight that you will miss due to the delay, please approach their ground staff for assistance.
Is online check-in available for all Philippine Airlines flights?
Yes. Online check-in is available for all Philippine Airlines domestic flights including 2P operated flights (PAL Express). This is also available for all international flights except flights from Chengdu (China), Xiamen (China), Jinjiang (China) and Tagbilaran-Incheon.