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PinkBasis is dedicated to the idea of providing the finest online purchasing experience. Runway & brand-name fashion heels, boots, stilettos, dresses, jumpers, and more at affordable prices. PinkBasis look forward to working with you. As a company they have always had a tremendous interest in new clothing lines, finding the newest trends and best of all; styling outfits that will make you look your best. PinkBasis value the relationship with customers like you, so their customer service team is right here waiting to serve you
PinkBasis is committed to improving the quality of your life with its wide selection of top-notch products at rock bottom prices. PinkBasis customers are always surprised by how fast they receive their order from them, even when placing orders over the weekend. PinkBasis will always include new styles from their popular lines but plan to continue to look ahead to new designers, introducing the newest lines without losing the classic styles.
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Here are some great tips & tricks for extra savings at PinkBasis:
What is the payment method?
PinkBasis accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Do you ship Worldwide?
Yes, PinkBasis ship Worldwide.
What is the delivery method?
Orders require 2 business days for processing (subject to conditions). Business days are justified as being Monday – Friday only.
* 2nd Day Air (2 business days for delivery, once the package leaves our warehouse).
*Ground Shipping (5 to 7 business days for delivery, once the package leaves their warehouse).
*USPS Priority Mail (for APO, FPO, VI, GU address)
*Free Standard Shipping (for deliveries to US 48 continental states) with the use of coupon code FREESHIP (cannot be combined with other offers).
*International Shipping (Please read their International policy below).
Please note: They do not accept any customer’s own shipping account (Federal Express, DHL/Airborne, UPS or any other company) for any order.
What is your return policy?
*Pink Basis offers a 30 days return policy (from the date of receipt) for store credit only. They do not offer free returns at this time and customers are responsible for all return shipping costs. For proper processing of your return package, please make sure to have your Return Authorization Number (RMA number) visible on the outside of the shipping package (see below for return procedures).
*They will reserve the right to request for pictures, in situations where applicable, to verify any claimed damages/ manufacturer defective items or wrong items sent.
*They are not responsible for return shipping costs if the package is returned to their facility due to multiple failed delivery attempts by the shipping carrier or if the customer refused to accept the package. Store credit of the returned items will be issued and they will reserve the right to deduct any related return fee imposed by the shipping carrier.
*They will be fully responsible for direct Manufacturer product defects or if a wrong product was mailed to the customer; return shipping cost will be reimbursed or a return label will be provided (see below for return procedure for details).
*Items must be returned with the original packaging and in original condition. Any items returned to them without the original packaging and/or in bad condition, will be refused and returned to sender. They do not accept back items worn or used conditions. Any indications on the product which show signs of usage (ie: perfume smell, deodorant marks, dirtied soles) will be refused and sent back to the sender. No exceptions will be made.
What is your return procedure?
Before returning the package back to us for any reason, please request a Return Merchandise Authorization (RMA) number by emailing your request to support@PinkBasis.com. In the email please include 1/ order number 2/ items requesting to be returned and 3/ reason for return. When you have received your RMA number, please write the number visibly on the outside of the shipping package. Their return address is 13001 E. Temple Ave., City of Industry CA 91746.
Can I cancel the order?
To cancel your order, please contact them at 855-264-9327 from Monday - Friday (8:30 am - 4:00 pm PST) for further assistance. Please note on special order items: If your order is processed, request for cancellation may not be guaranteed. They do NOT accept cancellation via email or messages (due to the response time required and the possibility of miscommunication). The cancellation of an order must be confirmed and verified by calling us directly at 855-264-9327. A cancellation fee of 20% may be imposed on any special order items.
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PinkBasis is an integrated women’s clothing shop based out of one of the nations hottest fashion capitals in Southern California.
Their purchasers keep their fingers on the fashion pulse, the result is that they know what is hot, what is not and we bring it online to you.
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PinkBasis Discount Codes Rating
Our discounts team last updated the offers for PinkBasis on 16th February 2022.
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